Putting Responders First.

Responsible AI to help Train and Prepare Strong Public Safety Teams

Prioritize excellence within your 911, Law Enforcement, and Fire / EMS departments with solutions designed to evaluate, QA, recognize strengths, streamline coaching, and Auto-Summarize accurate accounts of incidents..

Discover Our Solutions

About GovWorx

GovWorx serves Law Enforcement, 911 Emergency Communications Centers, and Fire/EMS agencies throughout the US, helping them address massive pressures related to staffing, morale, and training. Our responsible AI solutions assist agencies in leveraging various types of operational data, including 911 audio, CAD incidents, body-worn camera events, police RMS reports, voice radio audio, patient care reports (ePCR) and more, to help first responder agencies achieve the highest levels of performance and efficiency. From assisted report generation and guided entry to supervisory evaluation and Quality Assurance, all based on agency policies, standards, and field expertise, the GovWorx technology platform enables supervisors to identify strengths and opportunities for coaching while assisting first responders complete administrative tasks.

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Mission Statement

To support public safety agencies in training the next generation of first responders by leveraging responsible AI to enhance evaluation, training, and coaching. To empower departments to uphold the highest standards despite the loss of experienced personnel and leaders. To remain dedicated to supporting front line supervisors in their crucial role, helping to ensure the effectiveness of law enforcement and emergency communications.

Vision Statement

To be the leading provider of coaching and training tools for public safety agencies, bridging the gap between rapidly evolving AI and responsible AI solutions in public safety. Our goal is to reduce the workload of supervisors, allowing them to focus on their teams and maintain high standards of performance.

Core Values

  • Dedication: Our team brings over 25 years of commitment to public safety technology, ensuring our solutions are built on deep industry knowledge and experience.
  • Respect: We honor the heroic practitioners of public safety, valuing their dedication and bravery in protecting our communities.
  • Security: We promise to safeguard the sensitive nature of the work we support, maintaining the highest standards of data security and privacy.
Meet

Our team

Lance Elicker
Vice President of Customer Success
Karin Ellis
Director of Customer Engagement
Billy Keen
Director of Technical Services
Amy Smith
Senior Customer Success Advisor
Michael Mollo
9-1-1 Business Analyst
Kat Breeden
Customer Success Advisor
Melissa Mercado
Customer Success Advisor
Lori Henricksen
9-1-1 Education Manager
Carla Safigan
Chief Marketing Officer
JaCorey Glaude
Market Development Manager
Kacey Leyba
Growth Operations Manager
Leighton Williams
Client Account Executive
Matt Wasel
Client Account Executive
Kyle Penna
Client Account Executive
Dalton Shahan
Client Account Executive
Pablo Cejas
Senior Software Developer
Nolan Venhola
Senior Software Developer
Jose Luis Rodriguez
Software Developer
Jamal Benshaaban
Software Developer
Jarod Cox
Software Developer
Lucas Sousa
Software Developer
Walter Miller
Software Developer
Bobby Legaye
Senior Technical Advisor
Scott Kozic
Senior Product Manager
Alex Montgomery
Co-Founder

Alex Montgomery is a product and technology leader who has started 3 companies dedicated to helping public safety first responders.  His strong technical leadership and product vision has helped create learning and operational efficiency products for Schoology, SoulCycle, and Vector Solutions. Alex’s commitment to first responders started when he co-founded Halligan and then CueHit before launching GovWorx!

Scott MacDonald
Co-Founder

Scott MacDonald has spent his entire career in Public Safety. First as a practitioner as a firefighter and then an emergency communications supervisor, followed by 20 years of designing and delivering full suites of public safety applications as Product Leader for Motorola, TriTech and PowerDMS. As co-founder of CueHit and GovWorx, Scott has been able to help shed light on the incredible work done by our first responders, on both sides of the radio.

customer advisory board members

David Wilson
Product Manager
Emily Davis
HR Manager
Michael Johnson
Financial Analyst
Jane Smith
Marketing Director
John Doe
Senior Software Engineer

Contact us

Reach out today to learn how the GovWorx AI Evaluation, Training, and Efficiency Solutions can help your agency.

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Evaluate: MedAssist evaluates a medic’s ePCR reports and assists in the end to end QA of care provided and documented. Leveraging data from CAD, ePCR and a variety of device outputs, our library of protocols and compliance rules help ensure that EMS are adhering to local policies and best practices. Auto-Draft: MedAssist helps medics draft ePCR reports based on the audio captured in the MedAssist app on scene. Combining this with CAD, other device data and best practice guidelines, reducing time on paperwork and ensuring consistency.

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CommsCoach
GovWorx • Putting Responders First • 2024 • GovWorx

CommsCoach: The AI-Driven Training & Quality Performance Platform for Emergency Communications.

A Platform Built for the Career Lifecycle of 9-1-1 Professionals
From Pre-Hire to Retire: An AI-Driven Telecommunicator Ecosystem
CommsCoach is a complete AI-powered training, evaluation, and career development platform designed specifically for 9-1-1 Emergency Communications. By leveraging AI assistance at every stage of a telecommunicator’s career, CommsCoach ensures ECCs can recruit, train, evaluate, and retain highly skilled professionals. Our mission is simple: Train to Retain; ensuring every telecommunicator has the support, training, and feedback they need to grow and succeed in their careers.
CommsCoach is a single platform with specialized modules that address the entire lifecycle of a 9-1-1 professional. Agencies can deploy any combination of modules, knowing that each one integrates into the broader system for a continuous cycle of learning, feedback, and improvement.

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3 — 3
MedAssist
GovWorx • Putting Responders First • 2024 • GovWorx

Evaluate: MedAssist evaluates a medic’s ePCR reports and assists in the end to end QA of care provided and documented. Leveraging data from CAD, ePCR and a variety of device outputs, our library of protocols and compliance rules help ensure that EMS are adhering to local policies and best practices. Auto-Draft: MedAssist helps medics draft ePCR reports based on the audio captured in the MedAssist app on scene. Combining this with CAD, other device data and best practice guidelines, reducing time on paperwork and ensuring consistency.

Know more