The Power of Positivity Podcast

The Power of Positivity Podcast

November 12, 2024

Check out our latest partner episode of the Comms-Coach Podcast titled "The Power of Positivity in 911"! .In this episode, we discuss how fostering a positive work environment in dispatch centers can lead to increased productivity, employee satisfaction, and retention.  Hear from our special guest, Steve Sutton, as we dive into common dispatcher challenges and share actionable steps to create a supportive culture that keeps both responders and communities safe.  Don't miss out on the essential strategies to boost morale and build a strong, motivated team!
https://www.buzzsprout.com/2228876/episodes/15823033

Check out our latest episode of the Comms-Coach Podcast titled "The Power of Positivity in 911"! .In this episode, we discuss how fostering a positive work environment in dispatch centers can lead to increased productivity, employee satisfaction, and retention. Hear from our special guest, Steve Sutton, as we dive into common dispatcher challenges and share actionable steps to create a supportive culture that keeps both responders and communities safe. Don't miss out on the essential strategies to boost morale and build a strong, motivated team!

Now Hiring Client Account Executives

Now Hiring Client Account Executives

As a Sales Account Executive, you’ll play a critical role in expanding our customer base and building strong relationships with 9-1-1 centers across your designated region. You’ll be responsible for identifying new opportunities, engaging decision makers, conducting solution-based sales demonstrations, and managing accounts to ensure ongoing client satisfaction. With the ability to pick up the phone and engage a 9-1-1 director on our solutions, you’ll be skilled at understanding their challenges and conveying how our technology can meet their needs.

CommsCoach to be highlighted at the 9-1-1 Staffing Crisis Summit in Fort Worth

CommsCoach to be highlighted at the 9-1-1 Staffing Crisis Summit in Fort Worth

CommsCoach AI-powered platform designed specifically to address 9-1-1 staffing challenges head-on to be showcased as a sponsor for APCO event.

Applications Closed - 911 Business Analyst

Applications Closed - 911 Business Analyst

Looking for an experienced QA/CTO with 3 to 5 years of experience in 911 Emergency Communications

The Power of Positivity Podcast

The Power of Positivity Podcast

Check out our latest episode of the Comms-Coach Podcast titled "The Power of Positivity in 911"! .In this episode, we discuss how fostering a positive work environment in dispatch centers can lead to increased productivity, employee satisfaction, and retention. Hear from our special guest, Steve Sutton, as we dive into common dispatcher challenges and share actionable steps to create a supportive culture that keeps both responders and communities safe. Don't miss out on the essential strategies to boost morale and build a strong, motivated team!

Facilitating Constructive Feedback at Scale

Facilitating Constructive Feedback at Scale

CommsCoach new Feedback Report Manager enables QA teams and supervisors to offer targeted feedback across multiple levels, fostering continuous growth. By balancing strengths with areas for skill refinement, CommsCoach enhances individual performance and morale. This platform transforms feedback into a tool for long-term professional development and a stronger, more resilient workforce.

QA and Coaching to Help Improve Mental Wellness, Morale and Retention in 911

QA and Coaching to Help Improve Mental Wellness, Morale and Retention in 911

The challenges facing 911 centers today are significant, marked by high turnover rates, burnout, and declining mental health among our emergency telecommunicators. With an ever-increasing workload, exacerbated by the staffing crisis, maintaining staff morale and well-being has become more critical than ever. ECC leaders across the country recognize this extreme situation and are doing everything within their power (and often pushing things outside of their power) to help their teams.

Boost Your Training Podcast

Boost Your Training Podcast

CommsCoach Podcast Season 2 Episode 2 Boost Your Training

The AI Advantage: Improving 911 Training and Evaluations

The AI Advantage: Improving 911 Training and Evaluations

911 emergency communications centers are facing severe staffing challenges, requiring innovative AI-driven training and evaluation solutions. By automating data gathering and utilizing real-world simulations, these AI tools help supervisors build high-performing teams, ensuring consistent and high-quality emergency response.

QA Strategies: Transforming Law Enforcement and Emergency Communications

QA Strategies: Transforming Law Enforcement and Emergency Communications

Supervisory QA, using body camera footage and 9-1-1 call analysis, revolutionizes public safety practices and morale. AI-driven audio analysis can enhance public safety efficiency and emergency response effectiveness.